We have such an awesome customer service team here at Gem Sewing that can not wait to help you with all you sewing & quilting needs!
Some familiar faces you will see:
Mike – Owner, Customer Service and Machine Repair Technician
Mike was as a professional transport driver for most of his adult life. He has always had a nack for fixing mechanical items and problem solving so he began his journey into the sewing world by becoming a trained Repair Technician. Mike soon became very passionate about machine repair and decided that in order to be a better Repair Tech he should learn how to use the machines like his customers do, Mike is now an avid sewer and quilter. You will see Mike around the store sewing with customers, training customers on their new machines, quilting on the long arm, helping customers with their fabric choices or just laughing and joking around.
Liz – General Manager and our Longarm Quilting Guru 😉
Liz has a background working with all sorts of animals both domestic and wild, she is a mother of two and Professor in the Wildlife Rehabilitation Program at Northern College. Liz has a fun loving personality and her love of quilting comes from her Grandmother who has taught her so much in recent years. Liz has a nack for colours and brings a fresh outlook to Gem Sewing . If you are looking to get your quilts done on the long arm she is the one to talk to. We are also lucky that Liz is savvy with technology so we have enlisted her help with our website as well. You will see Liz around the store helping customers, quilting, teaching young adults how to sew and keeping up with the new and improved website!
Lea – Customer Service
Lea is our Aunt and has a background in business. She loves to assist customers with their projects and is a traditional quilter. Lea loves feeling the fabrics and putting different fabric combinations together to create a work of art. She makes everyone feel comfortable and is so easy to be around. We are grateful for her presence here at Gem Sewing.
Diane – Customer Service
Diane has spent the majority of her life caring for other people & has been a Registered Nurse for many years. She brings her love of people and amazing customer service skills with her to Gem Sewing, and we are so grateful for that. Diane has a unique knowledge and ability in quilting , she has that great energy that is contagious to all that interact with her. Diane is our personal sample fairy and works hard to create beautiful sample quilt tops to hang in our store that show off our amazing fabric selection!
Amy Leduc – In house Seamstress and custom clothing maker
Amy is a Seamstress from Northern Seams, She has trained with Leyt Damphouse who also does alterations with Gem Sewing.
Amy is at Gem Sewing every Thursday cutting out patterns, sitting at a sewing machine and helping in the store. She does custom wardrobes for clients and her favourite being little girls dresses. Amy is available for altering clothing, doing hems & much more.
Sylvie Denis – Manager of Sudbury Location
Sylvie will be managing Our Sudbury location and we couldn’t be more excited to have her aboard. Gem Sewing in Sudbury is your Brother authorized dealer, and Sylvie will be able to answer all of your questions. Not only does our dynamic Sylvie bring a wealth of Brother expertise she will also be apprenticing as a technician for repairs and service on machines and sergers. You also might recognize Sylvie from her other talents of Crafts by SVDenis which will also be available at Gem Sewing locations.